Fix a connection problem

First check that you can open the right workspace in GrowthBricks.

Where does the problem start?

• Cannot open the workspaceCheck sign-in and your invitation
• Claude cannot connectReconnect chat or Code
• Connected, but an action is blockedCheck access with your owner

• Claude Code cannot connect: copy the current installation line from Getting started, run it in Terminal, then start a new Code session.
• Claude chat cannot connect: check that its GrowthBricks connector is enabled. Reconnect if needed; organization accounts may need an owner's permission.
• Wrong workspace: reconnect from the workspace you want. In Claude Code, a new installation line replaces the previous connection.
• Can read but cannot draft Plays: if you use a manually created token, check Draft Plays access under My access tokens.

Still blocked? Send your workspace owner the exact error and which Claude app you used. Leave out tokens, installation lines and sign-in codes.